Terms of service

 Terms of Service  

Welcome to Sweet Sugar Scoops 

 By accessing our website and placing an order, you agree to the following terms and conditions.

 Mystery Product Disclaimer Sweet Sugar Scoops offers curated mystery-style scoop experiences. Items are selected randomly and may vary by order. While we may consider preferences when possible, specific items, colors, themes, or characters are never guaranteed.

 Order Policies By purchasing from Sweet Sugar Scoops, you understand and agree that: • All sales are final • Mystery items are selected at random • Duplicate items may occasionally occur • Product contents may vary based on inventory availability • Prices, products, and promotions may change at any time without notice

 Shipping & Delivery We currently offer shipping and local pickup options. Customers are responsible for entering the correct shipping address at checkout. Sweet Sugar Scoops is not responsible for: • Delayed shipments caused by carriers • Lost or stolen packages marked as delivered • Orders shipped to incorrectly entered addresses Processing and shipping times may vary depending on order volume and holidays.

 Returns & Refunds Due to the mystery-style nature of our products, we do not offer returns, exchanges, or refunds unless an order arrives damaged or incorrect. If you experience an issue with your order, please contact us within 48 hours of delivery with photos and your order number.

 Intellectual Property All logos, branding, graphics, product designs, photos, videos, and content created by Sweet Sugar Scoops are the property of Sweet Sugar Scoops and may not be copied, reproduced, or used without permission.

 Limitation of Liability Sweet Sugar Scoops is not liable for any indirect, incidental, or consequential damages related to the use of our products or website.

 Policy Updates We reserve the right to update or modify these policies at any time without prior notice. By using this website and placing an order, you agree to these Terms of Service